Managed IT services for small business
At IT Summit Services, we offer a wide range of managed IT services designed to keep your business running smoothly and securely. Most clients work with us on a month-to-month retainer, so you get an IT department without a long-term contract or the cost of a full-time hire.
Here is what we do, and what it actually means for your business:
We take on the day-to-day running of your technology so nobody in your office has to be the accidental IT person. That means monitoring your servers and workstations, applying operating system and application patches on a regular schedule, keeping an accurate inventory of the hardware and software you own, and answering the phone when something breaks. Because we watch systems continuously rather than waiting for a complaint, most issues get resolved before your staff ever notices them. When something does need hands on it, we provide remote hands service throughout Colorado for both one-time projects and ongoing support.
Small businesses are targeted precisely because attackers assume nobody is watching. We close that gap with layered defenses: properly configured firewalls and VPNs, endpoint protection on every machine, multi-factor authentication on the accounts that matter, and email filtering to stop the phishing messages that cause most breaches. We also handle the human side, training your staff to recognize the attempts that make it through. If the worst happens, we have already written your incident response and business continuity plans, so the answer to "what do we do now" exists before you need it.
We deploy, migrate, and administer Microsoft 365 for small businesses, including Exchange Online email, Teams, SharePoint, and OneDrive. That covers the initial move off whatever you are running today, license selection so you are not paying for seats and features you do not use, and ongoing management of users, groups, and security policies. We configure the tenant security settings that Microsoft leaves off by default, and we make sure your 365 data is genuinely backed up, which is a step a surprising number of businesses skip.
Routers, firewalls, switches, wireless access points, and site-to-site VPNs. We design, install, and maintain the network your business runs on, sizing it for the way you actually work rather than for a spec sheet. Existing network you inherited and nobody understands? We will document it, clean up the configuration, and hand you a diagram of what is actually plugged into what.
A backup you have never restored from is a guess, not a plan. We put automated, monitored backups in place for your servers, workstations, and cloud data, keep copies offsite, and test restores so we know they work. Paired with your continuity plan, that turns a ransomware event or a failed drive from a company-ending problem into a bad afternoon.
We help you plan technology spending over a multi-year horizon instead of reacting to whatever failed this quarter, with a roadmap tied to where your business is heading. We also deal with your vendors on your behalf, whether that is your internet provider, your line-of-business software company, or your phone system, so you are not the one sitting on hold trying to explain a problem you did not cause.
Consolidating several aging physical servers onto a properly sized virtual host usually cuts hardware cost, power draw, and recovery time all at once. We plan the migration, move your workloads with minimal downtime, and manage the environment afterward.
We host business websites on infrastructure we manage and monitor ourselves, and we write custom web applications when off-the-shelf software does not fit the way you work. You can see examples of that work on our portfolio page.
Do not see what you need listed? Ask anyway. Contact us and we will tell you honestly whether it is something we can help with.